Security & Privacy
Your and your clients’ signatures and recorded videos are encrypted and stored on our server. Nobody is allowed to access them without prior written permissions.
SelfieSign will store your documents for at least 10 years as long as you have an account with SelfieSign unless specified otherwise.
At the moment, the audit trail of your signed document is not available.
However, you can view the action log by opening your document, and clicking History in the left Actions Panel.
Our server is hosted on multiple servers depending on the location. Taiwan: Google Cloud Platform (GCP), Singapore: Google Cloud Platform (GCP), Japan Tokyo: Google Cloud Platform (GCP), Germany Frankfurt: Google Cloud Platform (GCP), China: Alibaba Cloud
At SelfieSign, the safety of your documents and information are our top priority. Each of your documents is stored behind a firewall, and encrypted using AES 256-bit encryption.
No one else has access to your documents except you and your recipients. In specific cases, such as server migration, SelfieSign will contact you to backup your data.
We comply with industry regulations such as EU’s eIDAS Regulation. You can check out our Trust and Security page for more details.
所有的簽名及影像皆會完整的保存在Selfiesing伺服器上，並且透過完整的加密機制，在未經允許的方式下，任何人是無法查看的。
除非我們另有說明備註，只要您有SelfieSign帳號，我們會保存您的文件至少10年。
目前，我們並未提供您簽署文件的稽查軌跡。 但您可開啟文件、點選左側的＂簽署歷程＂來查閱該文件的操作歷史紀錄。
SelfieSign伺服器因服務客戶之所在地域不同，分設在不同地區之服務伺服器。 臺灣：Google Cloud Platform（GCP）、新加坡：Google Cloud Platform（GCP）、日本東京：Google Cloud Platform（GCP）、德國法蘭克福：Google Cloud Platform（GCP）、中國：阿里雲。
在SelfieSign，我們相信您具有您資料的擁有權，並致力於保護您的個人資料。我們的隱私權政策清楚說明了我們處理並保護您資料的方式，您可前往查閱。
除了使用者本人及相關收件人之外，任何人是無法存取的，但若有特殊情形，像是搬移伺服器，Selfisign的工程師會聯絡您並進行檔案備份或異動。
我們遵守業內的法規，例如歐盟的電子簽章法（eIDAS）。您可以查看我們的信任中心頁面瞭解更多。