Account & Settings
Step 1: Click your profile photo in the upper-right of the screen, and select My Profile
Step 2: Click the edit icon beside your e-mail address
Step 3: Enter your new e-mail address, and click SAVE
Then, you will receive a verification code in your inbox. Copy the code and enter it to verify your new e-mail address.
Step 1: Click your profile photo in the upper-right of your screen, and select My Profile
Step 2: Click the edit icon beside your password
Step 3: Enter your old and new password, and click SAVE
We will automatically send you e-mail notifications under different scenarios. For example, you will receive e-mail notifications when a document has been signed and voided, and when your subscription plan expires.
The Contacts is a list of your frequently used recipients and their e-mail addresses. When sending a document, you can simply select the recipients--there is no need to type them. Step 1: In the Home view, click My Contacts in the top navigation bar
Step 2: Click Add Contact in the left panel
Step 3: Enter your contact’s name and e-mail address and click CREATE
You will then see the contact you just added appear.
Group your contacts Step 1: Click My Contacts in the top navigation bar
Step 2: In the left Groups Panel, click the group you want to add contacts to and then the Edit icon. Or, click Add Group to add a new group
Step 3: Select the contacts you want to add to the group, and click SAVE
Edit or delete your contact Sometimes, you may want to update your contacts’ e-mail addresses. Step 1: Click Options of the contact you want to edit, and select Edit Contact or Delete Contact
Step 2: Update the contact’s information, and click UPDATE
To close your account, please contact us at support@sefliesign.co and we will assist you from there. Before closing your account, we recommend that you download all of your documents as they may not be available after cancellation/closure.
Your paid services may be suspended for a number of reasons. The most common reason is if your subscription payment is not paid on time.
步驟1：點選畫面右上角您的大頭照後，選擇＂我的檔案＂
步驟2：點選您電子信箱旁的編輯圖示
步驟3：輸入您新的電子信箱，然後點選＂儲存＂按鈕
您將會收到寄至您信箱的一串驗證碼，複製該驗證碼後，返回SelfieSign頁面輸入，以驗證您新的電子信箱。
步驟1：點選畫面右上角您的大頭照後，選擇＂我的檔案＂
步驟2：點選您密碼旁的編輯圖示
步驟3：輸入您目前與新的密碼，然後點選＂儲存＂
在不同的情況下，我們會自動寄給您電子郵件通知。 譬如，當收件人簽署文件、文件被作廢，以及您的訂閱方案過期時，您都會收到電子郵件通知。
「我的聯絡人」頁面列出了您經常使用的收件人及其電子信箱。 當您寄送文件時，您可快速選取收件人，無需一個個輸入。
步驟1：在「主畫面」頁面，點選上方的「我的聯絡人」
步驟2：點選左側的＂新增聯絡人＂
步驟3：輸入您聯絡人的姓名與電子信箱，然後點選＂建立＂
您便會看到剛才新增的聯絡人。
聯絡人分類
步驟1：點選畫面上方的「我的聯絡人」
步驟2：在左側的群組列表，點選您想要添加聯絡人的群組，然後點選＂編輯＂圖示，或點選＂新增群組＂來增加新的群組
步驟3：勾選您想要添加至群組的聯絡人，然後點選＂儲存＂按鈕
聯絡人編輯或刪除
有時候，您可能會需要更新聯絡人的電子信箱。
步驟1：點選聯絡人旁的＂選項＂按鈕，然後選取＂編輯聯絡人＂或＂刪除聯絡人＂
步驟2：更新該聯絡人的資訊後，點選＂更新＂
若您要關閉您的帳號，請透過 support@sefliesign.co與我們聯絡，我們會協助您刪除您的帳號。 在關閉帳號之前，我們建議您下載您所有的文件，帳號一經刪除，您的文件和資訊將會從我們的系統移除。
您的帳號被停用的原因可能有許多種，最常見的原因是您未按時支付您的訂閱方案費用。